66bb is committed to protecting the privacy and personal data of every user. This policy transparently explains how we collect, use, store, and protect your information on our platform.
All data transmitted between your device and 66bb's servers is protected with 256-bit SSL encryption – the same security standard used by leading banking institutions.
Your personal information will not be sold, rented, or shared with any third party without your consent, except as required by Malaysian law.
You have the right to access, correct, or request deletion of your personal data at any time through 66bb customer support.
Your data is stored in server infrastructure equipped with strict access controls, regular backups, and round-the-clock security monitoring.
66bb uses cookies to improve the user experience. You can manage your cookie settings through your web browser or mobile app settings.
The 66bb Privacy Policy is drawn up in accordance with applicable personal data protection legislation in Malaysia to ensure your rights are fully upheld.
Important Note: This Privacy Policy describes the data protection practices of 66bb. By using our platform, you acknowledge that you have read and understood this policy. If you do not agree with any of the terms, please discontinue use of our platform.
66bb ("we", "our platform") values the privacy of every user who registers and uses our services. This Privacy Policy clearly explains how we manage your personal data from the moment you visit our website through your active use of the platform.
We believe that transparency is the foundation of trust. As such, we avoid confusing technical language — every section here is written to be easily understood by the everyday user. If you have any questions after reading this document, our support team is ready to assist you at any time.
This policy applies to all 66bb services including the official website, mobile apps for Android and iOS, and all our official communication channels.
This Privacy Policy forms part of the Terms and Conditions 66bb. By using our platform, you agree to both documents simultaneously.
We only collect data that is genuinely necessary to provide you with a safe, seamless, and quality service. The following are the categories of data we collect:
| Data Category | Examples of Information | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | Mandatory (KYC) |
| Contact Information | Email address, phone number | Mandatory |
| Financial Information | Bank account number, bank name, transaction records | Mandatory (deposit/withdrawal) |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Betting history, games accessed, login timestamps | Automatic |
| Communication Data | Support conversation records, user feedback | Where applicable |
We never collect sensitive data such as your health information, political views, or religious affiliations. The data we collect is limited to what is necessary to operate the platform responsibly.
Every piece of information you provide to us is used specifically and purposefully. We do not use your data beyond the scope stated here without your prior consent.
All data usage purposes stated above are based on contractual necessity, legitimate business interests, or applicable legal obligations.
66bb does not sell your personal data to any third party. However, there are certain situations where data sharing is necessary to ensure the platform functions properly and remains legally compliant:
All third parties we work with have signed data confidentiality agreements and are required to comply with data protection standards equal to or higher than our own.
Your data security is our top priority. 66bb continuously invests in cutting-edge security infrastructure to keep your information protected from cyber threats.
Data retention periods depend on the type of information. Generally, active account data is retained for the duration the account remains active plus a minimum of 5 years after account closure as required by Malaysian financial law. Technical data and system logs are retained for a shorter period, typically 12 to 24 months.
While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of a data breach affecting your information, we will notify you within the timeframe required by law.
66bb uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform usage patterns. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can control and delete cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the 66bb platform. For more information on managing cookies, please refer to the help guide of your web browser.
As a 66bb user, you have certain rights regarding your personal data that we take seriously. The following are the rights available to you:
You may request a copy of the personal data we hold about you at any time.
If any of your data is inaccurate or outdated, you have the right to request a correction.
You may request deletion of your data subject to any legal obligations binding on us.
You may request that we restrict the processing of your data in certain circumstances.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact the 66bb customer support team via in-app live chat or our official email. We will process your request within 30 business days. In complex cases, this period may be extended to up to 60 days with prior notification to you.
The 66bb platform is not intended for individuals under the age of 18. We do not knowingly collect or process personal data from minors. Should we discover that a minor's personal data has been collected without parental or guardian consent, we will take immediate steps to delete that information and close the relevant account.
If you are a parent or guardian and believe that your underage child has registered on our platform, please contact our support team immediately for follow-up action.
66bb applies an age verification process as part of its KYC procedures to ensure that only users aged 18 and above can fully access our platform.
The 66bb platform may contain links or references to third-party websites or applications in certain contexts. This Privacy Policy applies solely to the 66bb platform and does not cover the privacy practices of any third parties.
We encourage you to read the privacy policy of any other platform you visit independently. 66bb is not responsible for the privacy practices or content of third-party websites, and your visits to such sites are at your own risk.
66bb reserves the right to amend this Privacy Policy at any time to reflect changes in data processing practices, new legal requirements, or service improvements. The latest version of the Privacy Policy will always be available on this page.
For significant changes, we will notify users via in-account notifications or their registered email at least 7 days before the changes take effect. Continued use of the platform after the effective date is considered acceptance of the amended policy.
The "Updated" date shown at the top of this page indicates the last date this Privacy Policy was reviewed.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we manage your personal data, please contact us through the following channels:
Our data protection team will respond to your enquiry within 3 business days. For more complex issues, we will provide a more specific resolution timeline upon receiving your enquiry.
We prioritise transparency and open communication with every user. Do not hesitate to reach out if anything is unclear — we are here to help you fully understand your rights.